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Jobs / Customer Service Team Lead in Australia
6 days ago
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Genpt·6 days ago
6 days ago

Trade Team Leader - Port Hedland - Full Time

Port Hedland, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • automotive knowledge
  • mechanical knowledge
  • auto parts knowledge
  • team leadership

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What you'll do

  • Assist Repco trade customers using your automotive & mechanical knowledge
  • Provide front-line technical support, product advice & assistance to Repco customers in relation to technical & sales enquiries
  • Lead a team of Drivers & Parts Interpreters, with a focus on coaching & development
  • Coordinate Driver delivery schedules

What they're looking for

  • Have a safety mindset & always strive to provide the safest work environment
  • Lead a team of Drivers & Parts Interpreters, with a focus on coaching & development
  • Coordinate Driver delivery schedules
  • Provide exceptional customer service
  • Sound computer skills
  • Be a team player, working collaboratively to ensure the success of the store
  • Availability to work alternating weekends
  • Hold a valid driver's licence (manual preferred) to assist with deliveries from time-to-time

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Assist Repco trade customers using your automotive & mechanical knowledge. Great opportunity to get off the tools. Career development opportunities.

Trade Team Leader

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

Employee benefits include:

  • A safe & inclusive team environment
  • Attractive team member pricing across all GPC AP businesses
  • Work-life balance
  • Ongoing training & development; genuine career opportunities
  • Employee reward & recognition programs
  • Employee Assistance Program for you & your family
  • Paid volunteer leave
  • Parental leave top-up allowance

About the role:

Trade Team Leaders demonstrate emerging or developed leadership skills. In this role you will draw on your mechanical & auto parts knowledge, providing front-line technical support, product advice & assistance to Repco customers in relation to technical & sales enquiries.

Other requirements:

  • Have a safety mindset & always strive to provide the safest work environment
  • Lead a team of Drivers & Parts Interpreters, with a focus on coaching & development
  • Coordinate Driver delivery schedules
  • Provide exceptional customer service
  • Sound computer skills
  • Be a team player, working collaboratively to ensure the success of the store
  • Availability to work alternating weekends
  • Hold a valid driver's licence (manual preferred) to assist with deliveries from time-to-time

Note, this role will require lifting, bending, climbing & safe driving.

Send your CV to our Careers Team by clicking APPLY!

To learn more about Repco, visit: www.repco.com.au or follow us on socials.


GPC Asia Pacific


Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Company

Genpt
Port Hedland, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Genpt's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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