NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Germany
17 hours agoBe an early applicant
Apply with autofill
Apply with autofill
Constructortech·17 hours ago
17 hours agoBe an early applicant

Head of Information Security

Constructor TECH, GermanyHybridSenior · 8+ yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at constructortech

How you compare FREE

?
Your scoreYour score: not yet known
→
38
Top 10%Top 10%: 38 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Germany.

Must-have skills for this role

  • application security
  • iso 27001
  • soc 2
  • security compliance

PDF or DOCX · no account needed

Apply faster with autofill FREEconstructortech uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Build and run our AppSec program, including agentic/AI-assisted security reviews of code and pull requests
  • Integrate security checks into CI/CD pipelines so vulnerabilities are caught before production
  • Run developer security training and champion secure coding practices org-wide
  • Evaluate and roll out AI coding tools in ways that improve, not undermine, code security
  • Own ISO 27001 and SOC 2 certification and ongoing security audits
  • Collect requirements from stakeholders and build a roadmap for additional certifications as the business requires them
  • Maintain policies, controls, and evidence in a way that scales without slowing teams down
  • Work closely with our DevOps organization to secure our Kubernetes infrastructure and cloud environments, including sovereign cloud deployments
  • Define security standards for infrastructure-as-code, network architecture, and access control
  • Partner with Engineering teams on secure-by-default configurations
  • Work closely with IT and Business application teams to secure Microsoft 365 and other line-of-business systems, including CRM and ERP
  • Own identity, access, and data protection controls across business applications

What they're looking for

  • 8+ years in information security, including 3+ years in a leadership role, preferably in all-remote or hybrid international organizations
  • Track record running application security programs, ideally with CI/CD-integrated tooling and modern (AI-assisted) code review
  • Hands-on experience with ISO 27001 and/or SOC 2, proven experience leading and successfully completing the audit, not just reading the standard
  • Experience securing business applications (M365, CRM, ERP) and vendor risk management
  • Ability to explain risk and trade-offs clearly to both engineers and executives
  • Comfortable operating with a small team and prioritizing across competing demands
  • Working knowledge of Kubernetes and cloud security; sovereign cloud experience is a plus

Nice to have

  • sovereign cloud experience is a plus

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Our mission

Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. 

With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.

Please send your resume in English only.

About the Role 

We're looking for a Head of Cybersecurity to expand and lead our security function across four areas: application security, security compliance, infrastructure & cloud security, and business application security. You'll take over a small existing security team, with a mandate to grow it as the company scales. 

This is a hands-on leadership role. You'll set direction and represent security to leadership, but you're also expected to dig into technical detail with engineering, IT, and compliance teams. 

Duties & Responsibilities

Application security 

  • Build and run our AppSec program, including agentic/AI-assisted security reviews of code and pull requests
  • Integrate security checks into CI/CD pipelines so vulnerabilities are caught before production
  • Run developer security training and champion secure coding practices org-wide
  • Evaluate and roll out AI coding tools in ways that improve, not undermine, code security 

Security compliance 

  • Own ISO 27001 and SOC 2 certification and ongoing security audits
  • Collect requirements from stakeholders and build a roadmap for additional certifications as the business requires them
  • Maintain policies, controls, and evidence in a way that scales without slowing teams down 

Infrastructure & Cloud Security 

  • Work closely with our DevOps organization to secure our Kubernetes infrastructure and cloud environments, including sovereign cloud deployments
  • Define security standards for infrastructure-as-code, network architecture, and access control
  • Partner with Engineering teams on secure-by-default configurations 

Business Application Security 

  • Work closely with IT and Business application teams to secure Microsoft 365 and other line-of-business systems, including CRM and ERP
  • Own identity, access, and data protection controls across business applications
  • Manage third-party/vendor risk for business-critical SaaS 

Qualifications & Experience:

  • 8+ years in information security, including 3+ years in a leadership role, preferably in all-remote or hybrid international organizations
  • Track record running application security programs, ideally with CI/CD-integrated tooling and modern (AI-assisted) code review
  • Hands-on experience with ISO 27001 and/or SOC 2, proven experience leading and successfully completing the audit, not just reading the standard
  • Experience securing business applications (M365, CRM, ERP) and vendor risk management
  • Ability to explain risk and trade-offs clearly to both engineers and executives
  • Comfortable operating with a small team and prioritizing across competing demands
  • Working knowledge of Kubernetes and cloud security; sovereign cloud experience is a plus 

What We Offer

  • 💻 Choice of work equipment (e.g., laptop, monitor, etc.)
  • 🇬🇧 English classes (iTalki – $130 monthly)
  • ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
  • 👶 Newborn bonus (€500 per child)
  • 🧠 Patent remuneration
  • 🌴 Paid leave
  • 🧑‍💻 Remote work in locations without our offices
  • Hybrid work in locations with offices (2 days in-office, 3 days remote)

Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.

Company

Constructortech
Constructor TECH, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from constructortech's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

Similar jobs

  • Head of Service Management (m/w/d) at phenogyeuropegmbhHeidelberg, Germany–match not yet calculated
  • Global Head of IT (m/w/d) Hunting & Nature at zeissgroupOberkochen, Germany–match not yet calculated
  • Director, Site Management & Monitoring at AstraZenecaHamburg, Germany–match not yet calculated
  • Director Business Field Track Supply (m/w/d) at vosslohHamburg, Germany–match not yet calculated
  • Director, Marketing THV - Germany at edwardsField, Germany–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Germany
  • Customer Service Representative jobs in Germany
  • Customer Service Team Lead jobs in Germany
  • Call Center Agent jobs in Germany
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom